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![]() Please let us know if you have any other questions or concerns. I have also seen discussions that special characters had to be removed from the password. However, there are some circumstances when you'll be prompted to sign in again. Your account's default setting is set to 'Keep me signed in' for 2 weeks, unless you sign out. I would create a password that is 13 characters or less. Why do I have to sign in when 'Keep me signed in' is selected Staying signed in to your Yahoo account allows for quick, convenient access to all your favorite Yahoo services. If you continue to have this issue, try changing the current password.Cant access my old phone: Use a desktop computer to send the Account Key to your alternate email. On your new phone, confirm the code and tap Sign in. View the notification sent to your old phone. On the sign-in page, enter your username and tap Continue. If you are entering the email address by going to settings > emails + accounts > add account > Yahoo, try entering by tapping settings > emails + accounts > add account > other account. Set up a new phone: Install the Yahoo Mail app.If you have any errors in the username portion, that will lead to the password error. ![]() Be sure that the email address itself is typed in properly.Be sure to type the password carefully and be mindful of all capitalization's. There are a couple things to take a look at when you get this error: The error you describe tends to mean either the password being entered is incorrect or does not match the account details on the phone. Thank you for posting to the forum regarding the issue you are having adding a Yahoo email to your phone.
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